RTD Quality Policy
“We
commit ourselves to total quality and zero defects
to
meet the needs and expectations of our customers”
The fundamental policy of this Company is one of total quality responsibility – responsibility for the satisfactory performance of its service and the assured quality of its end product, from the inception of the job to ultimate fulfillment of the customer’s requirements. This responsibility resides in some measure with each individual of the Company.
The primary purpose must be to meet the needs and expectations of our customers and other stakeholders (employees, suppliers, owners, regulatory agencies), to achieve competitive advantage in an effective and efficient manner, and to achieve, maintain and improve overall organization performance and capabilities.
Assurances of
quality further require recognition of the axiom that quality cannot be
inspected into a product; it must be designed and built into the product.
The company is committed to continuous
improvement through an unwavering quest toward quality excellence and a zero defects policy. 
Therefore, consistent achievement of a quality engineered and manufactured product can only be realized by a self-imposed system of disciplines and controls and is conscientiously subscribed to by all employees at every working level in the company. Manager, salesman, engineer, designer, and production worker must share alike the responsibility for the control of quality, thereby guaranteeing production quality as a natural result rather than a manifestation of chance.
The Quality System Manual (QS001) of RTD Embedded Technologies, Inc. embodies these precepts and incorporates the procedures that are to be implemented as an extension of official Company policy.
Certificate of Registration Elements of the RTD Quality System
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