Before You Call or Email RTD
The more we know about your system, the faster we will be able to help you configure your product. If you are having difficulties configuring your module or system, please be prepared to provide our tech support engineers with sufficient details.
For faster support, please direct your call to one of the following departments:
- Sales - For quotes, delivery, lead times, product inventory, and shipping information
- Systems - IDAN®, HiDAN® and HiDANplus® system enclosures
- Hardware - Hardware compatibility and support
- Software - Software compatibility, driver installation, and support
- RMA - For inquiries about returned products
Below is a suggested list of items you can prepare to assist the tech support process.
Our knowledgeable staff will be happy to assist you.