Before You Call or Email RTD
The more we know about your system, the faster we will be able to help you configure your product. If you are having difficulties configuring your module or system, please be prepared to provide our tech support engineers with sufficient details.
For faster support, please direct your call to one of the following departments:
- Sales - For quotes, delivery, lead times, product inventory, and shipping information
- Systems - IDAN®, HiDAN® and HiDANplus® system enclosures
- Hardware - Hardware compatibility and support
- Software - Software compatibility, driver installation, and support
- RMA - For inquiries about returned product
New Customers
Are you a new customer? First of all, thank you! We're happy to serve you. To send you a quotation, we'll need the following contact information:
- Your Full Name and Title
- Company Name and Division
- Company Street Address
- City
- State/ Region
- Country
- Postal code
- Telephone number
- Fax number
- Company Website Address
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